What are you going to do if you have a MacBook Pro model from 2016 or 2017 that only charges 1%? It appears that this problem is evident with the recent release of macOS Big Sur 11.2.1. There is a fix, but do you know how to check if your MacBook Pro is eligible for a battery recall? Stay tuned to find out the details.
MacBook Pro Needs Battery Replacement
In order to determine whether or not your MacBook Pro is eligible for a battery recall, 9to5 explains you need to follow a couple of steps. First, what does your Apple MacBook Pro tell you?
Your first indicator is your battery health status on these devices will also indicate “Service Recommended.” It goes without saying that if your battery status shows Normal, then you don’t have to be concerned with it.
If your 2016 or 2017 MacBook Pro exhibits these behaviors, who are you going to call? Contact Apple to get your battery replaced, free of charge. Apple examines the computer to determine eligibility for your free battery replacement.
Furthermore, Apple has a macOS update that prevents this issue from happening to other 2016 and 2017 MacBook Pro computers. Take the step to update to macOS Big Sur 11.2.1 or later. In addition, you can install the macOS Catalina 10.15.7 supplemental update.
What Is the Battery Health
To determine if your battery needs service, check your computer battery health:
• In macOS Big Sur, choose Apple menu > System Preferences, click Battery, select Battery in the sidebar, then click Battery Health.
• In macOS Catalina or earlier, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.
You might think it unusual that no tool was developed to enter in your serial number like Apple normally does. In this case, Apple assures us that only a very small amount of people experiences this issue.
Is There a Specific Model Affected
How do you know if you have a model number that can get the free battery recall? To begin with, click the Apple logo in the upper-left corner of the macOS menu bar and choose “About This Mac.” Then, look for the description of your MacBook Pro.
Apple says the following 2016 and 2017 MacBook Pro models are eligible for the free battery replacement:
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
MacBook Pro (15-inch, 2016)
MacBook Pro (15-inch, 2017)
Next Steps for MacBook Pro Battery Recall
If you believe you meet the requirement for a MacBook Pro Battery Recall, then the very first thing you want to do is contact Apple Support. They can check your battery to see if it has the dreaded bug caused by faulty battery charging.
Megabite offers affordable Mac services in Fernandina Beach. Our Technicians take the time the first time to identify and repair software and hardware issues with your Mac desktop computers and Mac laptops. Some issues can be resolved in your home, but most Mac hardware repairs need to be performed at our repair center.
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Categorised in: Technology Information
This post was written by Megabite