an image of the settings icon on an iPhone. Research your parts and services history on iOS 15.

iOS 15 iPhone Parts & Service History

June 2, 2022 9:47 pm Published by Leave your thoughts

Whenever you hear of a new iOS 15, it is always met with enthusiasm and excitement. However, it also brings about a lot of questions for those who are upgrading their devices. What exactly does the new version bring? When was the device last upgraded? What’s the iOS 15 iPhone Parts & service history, and when was the last repair? With so many details and questions to ask, upgrading your device can be a daunting task if you’re not prepared. Here we’ll go over everything you need to know before upgrading your device.

How to Check iPhone Service History and Parts

Checking your iPhone’s service history is easy. All you need is your iPhone’s serial number, IMEI number, and AppleCare service tag or serial number. If your iPhone is under warranty, you can check the AppleCare service history. The parts and service history will cover your battery, camera, and display. According to MUO, these are the things that get the most wear and tear.

The feature intends to provide details on whether the mentioned parts in your iPhone are original parts or the service is not working the way it should be.

If, for instance, your camera has been replaced, Parts and Service History will show you whether the repair center used genuine Apple parts. If you are going to purchase a second-hand iPhone, this information will come in handy.

You undoubtedly think that all iOS 15 have the parts and service history feature. That is not the case, however. Only the most recent iOS 15 compatible iPhones have this look-up capability. Below is a list showing the supported phones and their coverage:

> iPhone XR, XS, XS Max, and iPhone SE 2020 (Only includes battery replacement information).
> Battery and display replacement information are included in the iPhone 11 series).
> iPhone 12 and 13 series (Includes battery, display, and camera replacement information).

To get the most, you’ll need to have at least the iPhone 12 or iPhone 13. Older phones won’t have the parts and service option. That’s not unusual, as hardware might be the limiting factor. Also, Parts and Service History is not the only feature in iOS 15 that’s not available on older iPhones.

Pre-requisites for Using Parts & Service History

Before you look into your parts and services history, upgrade to at least iOS 15.2. Here is how you can check for updates. Open the Settings app > General > Software Update to download and install the latest version of iOS.

Once you have the requirements, here’s how to check your iPhone’s parts and service history:

> Open the Settings app.
> Tap General > About.
> Look for Parts and Service History. You will see the replaced part and a corresponding message.

If you don’t see your Parts and Services history right away, that’s okay. You will only be able to see it when the battery, display, or camera is malfunctioning or the affected component has been replaced.

What the different messages mean

Once you can access Parts and Services History, you might get one of two messages.

Parts and Service History displays two different messages next to the replaced part. Genuine Apple Part implies that the replacement was done using a genuine part.

Another message that you might see is Unknown Part, which can mean one of three things. The new part is either not genuine, was already used on another iPhone, or isn’t functioning as expected.

A word of caution here is that you should always use genuine parts.

Limitations of Parts and Service History

Unfortunately, parts and service history is not always available to iOS 15-compatible devices. In addition, not all iPhones have access to the same information. Another thing to bring to your attention, your history shows only the most recent details if your iPhone battery, display, or camera has been replaced multiple times.

Finally, your history is tied to the serial number on your phone. If you take it in for repair and the serial number is changed, the parts and service history are linked to the new number.

To find your iPhone’s serial number

Find the “Settings” icon and select “About” on your iPhone. From the About page, scroll down to “General” and find “Serial Number.” Enter your iPhone’s serial number and press “OK.”


If you have an iPhone with iOS 15, I have good news for you. You may have a feature called Parts and Services history. Our article discusses how you check to see if you have it, what your iPhone needs to get Parts and Services history, what different messages might mean, and the limitations of the Parts and Services history feature.

If you can’t figure out the information we have provided, contact us or call us at 904-430-0350.

If you have a new tablet or smartphone, you can get extra help


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This post was written by Pam Lokker

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