iPhone 8 Defect
If you have an iPhone 8 you will want to read this article. Apple has recently reported that a small percentage of iPhone 8’s contain logic boards with a manufacturing defect which can affect the performance of some iPhone 8’s.
What are the symptoms of a logic board defect?
Symptoms vary, they can be anything from unexpected restarts, frozen screens to the phone won’t power on. If you are experiencing any of these issues and your phone was manufactured between September 2017 to March 2018 you might want to visit Apple’s iPhone 8 Logic Board Replacement Program page.
Simply enter in your phones serial number in the box provided and hit submit. If your phone has a logic board defect, Apple will repair it free of charge for up to three years after the sale.
* Note: If your iPhone 8 has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.
Apple’s handling of the issue has so far been quite good. They were quick to acknowledge the mistake and isolate it to a very specific frame of time, and equally quick to create a checking tool. Their repair policy is generous, as is the impressive three-year window.
It’s unfortunate that the manufacturing error occurred. However, the reality is that many companies would not have been as forthcoming as Apple has been, nor as generous with their repair policy.
Kudos to Apple for their handling of the issue. If you’re considering buying a new iPhone, don’t let this hiccup change your mind. Although the company isn’t perfect, you’ll find few companies that can top Apple in terms of taking care of their customers. There’s a reason their customers are more like fans. Companies of all shapes and sizes would do well to emulate Apple as best they can.
Until Next Time,
Categorised in: Technology Information
This post was written by Karen