I worked with Wes at MegaBite on a weekly basis for one month for help with basic questions that stymied me. The personal attention was great. I have a better understanding of various laptop and iPhone functions. I took notes during the sessions. I am older and this is exactly the help I needed. I found out about the one-on-one service by attending a free one-hour educational seminar at the Fernandina Beach library.
"The technicians were knowledgeable, responsive and friendly. I highly recommend them!!!"
A mistake on my part disabled most of my computer's functions. Megabite corrected the problem and I had my computer back in a few days at a fair price. Highly recommended.
Megabite did some work for me on a network printing problem across 6 PCs. I called them on a Thursday afternoon late and they scheduled a tech to my house on Sunday and the problem was resolved within an hour. I can strongly recommend Megabite for their knowledge, professionalism and most importantly great customer service.
"Very knowledgeable, friendly and helpful service. I would recommend them to everyone."
Just wanted to say a big thank you to you, Deryck, and to Wesley for being absolutely amazing, kind and generous in your work on saving and transferring all my son's data and offering help and support. We were more than surprised to not be charged for the second transfer of data, which I know took a good bit of time. You are one of those rare businesses who understands the value and meaning of community. Y'all are the best and will always be our go-to for all our family's computer needs.
Thank you again,
These guys are great! They updated my MacBook Pro and its like brand new. Very reasonably priced!
I love working with the staff at Megabite. Very knowledgeable, fast, fair prices. They are truly good people who actually know what they’re doing (not like some other computer techs in Fernandina who are clueless.)
Brought my Mac mini here for a SSD upgrade. Great job at a reasonable price. It's like I have a new (super-fast) computer. I had exactly the same work done on a different Mac mini at a shop in Virginia. Megabite's price was about 40% less.
I live in a different part of the state. Megabite was able to log in and service my computer while I worked on something else. He was very timely and worked consistently. He treated me like I was one of his best friends but remained professional. I signed up for the annual service plan. I figured I would get it on all 3 computers but then I found out his plan covers up to 3 with no additional charge... I was like, sweet! Now I have my home and my business covered. I am going to have his graphic design artist work on my logo as well...... glad I found this little gem.
Just wanted to say a big thank you to you, Deryck, and to Wesley for being absolutely amazing, kind and generous in your work on saving and transferring all my son's data (Jesse Cartwright) and offering help and support. We were more than surprised to not be charged for the second transfer of data, which I know took a good bit of time. You are one of those rare businesses who understands the value and meaning of community. Y'all are the best and will always be our go to for all our family's computer needs.
Thank you and your team for all your support, not sure what we would do without your patient support.
Derrick and Megabite bailed me out once again! Even though they were not yet "open" for the weekend, Derrick answered my plea for help and responded immediately and got me back "on the air"! He is a real resource and knows what he is doing. More so, his CAN DO attitude is so refreshing and appreciated. Well done, and THANKS!
Derek is an Ivy League educated computer pro. Not only is her bright is work is great. I do not know what is inside my phone, tablet, desk top and main computers; but I do know that with Derek's help they all work. Hearing south on 8th Street from Center Street on 8th in Fernandina Beach you will see their sign on the side of the building. Besides no-nothings like me, Derek helps a lot of people who can diagnose the problem but may not have the tools to work on it. His prices are fair. I have been working with him for two years --If you have a question stop by.
As always Wes and Deryck provide interesting and helpful assistance. I enjoy our weekly support classes, which helps me to get a handle on my ever-growing "to do" list.
"Wes, you deserve all five stars and Deryck, you deserve five, you hired Wes. Thank you for digging..."
Deryck's professional and personal approach to IT is amazing. He get's it, and makes sure his customers do, too.
Deryck couldn't have been nicer in dealing the multiple issues on my MacBook Pro. The entire experience was a pleasure.
Great advice on computer upgrade I will be in to see you very soon.
Deryck couldn't have been nicer in dealing the multiple issues on my MacBook Pro. The entire experience was a pleasure.
The class was definitely productive. Thanks...looking forward to our next session.
Customer Service, Quality, Thoroughness, Timeliness
This was my first experience and everything was perfect: courteous, professional, quick, very competitive price and service oriented. Anyone wanting outstanding service and support should come here.
Megabite has been a really big factor in the bettering of my company. They upgraded our computers from a failing Windows XP, to a brand new Windows 7, custom-built machine. They put us on a disaster recovery program to ensure that our documents are safe from any future disasters. The battery backup takes the fall from possible electrical problems, and with the online backup solution, our documents are always secure. Megabite also fixed my phone, and it is working much more efficiently. I can also print documents from my phone, now, and with all of these recourses that Megabite has provided for us, everything is much more convenient.
as always ---excellent service!
I appreciate his efforts and skills very much. Derek went beyond expectations in getting my computer up and running and also improved the computer for me! I am very Happy 🙂
Thank YOU very much for doing a great job with the repair of my Dell computer.
Impressive service! Friendly, and professional. As a new customer, I highly recommend Megabite! (and Deryck)
We asked Deryck for help with our computers on three different occasions, after he was recommended to us.
On each occasion, we were treated with respect and not condescension. He did not talk down to us, nor did he try to sell us anything we did not need. Best of all, he solved our computer problems. We highly recommend Megabite to anyone needing help with their computers.
“The best and only place to go with a Mac problem. Thanks”
I have needed help with my Macbook Pro several times this year. Derek and his team have been knowledgable, very responsive, and fairly priced while maintaining a high level of quality and customer care. Definitely recommended.
Megabite is the best computer repair shop in Nassau county. I have used them several times and each time they go above and beyond the call of duty. Any time I have clled with a problem, they are always there with the answer. And if I call in a panic, they always talk me through it when possible. And if it comes down to me bringing my computer to the shop, it is always done in a timely manner and always works like a charm when I get it back. So in a nutshell, if you need computer support, MEGABITE is the place to go. It makes us computer stupid people feel like we really know something.…
Deryck, otherwise as Megabite, is the man to go to for computer repair. He is very knowledgeable and reasonable with all prices. I lived in Fernandina with my girlfriend for a while and left my mac with him to fix several times. He was very friendly and even spent a large portion of time showing me how to better care and utilize my laptop. When I moved back to Atlanta, I had more questions about it’s functioning and waited until I came back to visit Fernandina to bring it to him. He’s just a nice guy who knows his stuff and is more than willing to help you out.
Very helpful and knowledgeable. Deryck went above and beyond in helping me with my computer issues. Megabite will be my first stop for any computer problems.
Deryck from Megabite is the best. He changed out a solid state drive on my laptop for me, mirroring the contents of the old drive onto the new. He worked over the weekend, when most other shops were closed. He did a great job, and charged less than he had estimated — he even threw in a free upgrade of my anti-virus software!! Megabite is now my new go-to place for computer repair.
Megabite has helped me several times. They are helpful and reasonable. Today I had a house call to help me with my printer. They are very personable and knowledgeable. They helped me when my computer was frozen with a virus and to make my computer run faster. It is nice to know I can make a call and my computer will be serviced with someone who is honest and has integrity and knows what he is doing. Thanks.
I have been using Deryck Burnett’s Megabite for all of my IT needs and find that he is very knowledgable on all things computer. When I first met Deryck, my computer was tied up with malware and viruses and was slower than slow. He had the problems solved in no time. I have had to call him numerous times and he has responded immediately each time. My wife uses Deryck for her business computer and has been very satisfied. We both highly recommend Megabite for all of your computer repair needs
Extremely knowledgeable and fast! They gave me all the options and I was surprised at just what I could do. Fair prices! I am satisfied and will be using them again in the future for my computer needs.
Deryck at Megabite is amazing at what he does he’s like the batman of the pc world he was able to fix all my problems and at such a reasonable price compared to the other pc repairs places I spoke with
I will continue to do all my tech business with Megabite
Megabite!! Thank you for restoring my Macbook. I know you worked MANY hours recovering my photos. I feel about as whole as I can. I can’t thank you enough for your empathy and for going above and beyond for me. I will refer whenever I get the chance!
Thanks Derek, you made me a believer!
I found Megabite computer Services on Amelia Island, Florida, while escaping the ice and snow up north, I have a new computer and facing windows 8.1 was overwhelming to me. Deryck Burnett was of great help and still is. Thank you Deryck!
Staff is friendly and knowledgeable. Don’t need more than that in my book. Thanks, Megabite!!!
Megabite gets that it’s a new economy out here and we are all deciding to keep items longer rather than replacing them like we used to, which just makes good sense. Keeping your existing PC, laptop, smartphone and tablet and having it repaired and/or tuned & upgraded is financially responsible. Megabite is like putting your existing equipment on a new vitamin and exercise regimen, getting them well and in shape to carry on serving your needs. Whether it’s your personal equipment or your small business’, I am glad to have found Megabite, a great local business owned and run by great people.
Friendly. Knowledgeable. Efficient.
Who needs an IT Dept., when you’ve got Megabite? Best computer shop in Nassau County!
On behalf of myself and the Board members of Cedar Haven Transitonal House for Homeless Women we would like to express our most sincere gratitude for you act of kindness in assisting us in a crucial time of need.
As a grassroots Non-profit organization generosity on every level is appreciated. You gave of yourself and your time to make sure our computer need was handled successfully.
It is our prayer that you experience much success and growth in your business as you have sown into our organization.
Great service. Above average technical knowledge. Very skilled in apple repair wouldn’t hesitate to use this company again. Why drive to Jacksonville to have your apple product repaired we have a competent apple tech right here in our small town. Thanks Deryck for the outstanding job ill get another 5 years from my mac now.
Great job. I went to Megabite because my laptop was not booting up. They found the problem, a bad hard drive, and yet were still able to retrieve my data off my drive. They introducing me to one of their special services, were they back everything to a new drive. ( programs and settings) So when got my computer back it was like nothing ever happened. All my personal setting on all my programs were there. All my files were I last left them were there. They set up with back up strategy that makes sense. Now only do backup my own data, but when I decide to add a new program, I go to megabite. Let them make an image after the software installation and they keep safe for me. So if my hard drive should ever fail again and I am in a jam. I will be up in running in no time.
One Time fix service I was SO thrilled with Megabite! Deryck was punctual, polite, knowledgeable, and friendly. He made my sluggish computer work like a dream. It was great to have someone come to my home. You can’t beat the price. I will absolutely use Megabite again. 🙂 They didn’t make me feel like a moron for being computer illiterate, nor did they take advantage of my lack of computer knowledge and overcharge.
Deryck is the greatest! He’s fixed 4 of my laptops and my desktop. Gives military discounts and guarantees his work! I’ll never go anywhere else for my computer repair.
Deryck impressed me first as a visionary young computer whiz who sought out an avenue to revolutionize the computer industry. His small company is carving a significant area of domination space. his vision is almost too cutting edge. This man will be an industrial giant
“Deryck is a one of the hardest-working IT entrepreneurs I have ever had the pleasure of working with. Having known him for the past seven years or so, I’ve enjoyed watching him learn and grow, start his own business, and really excel in the role of customer-based IT service. He always has great ideas and is always willing to go more than the extra mile to make his customers happy. Highly recommended as a business partner or as your computer support and repair shop!”
“Deryck is a computer genius. He keeps up with current trends and knows his business. He is particularly good at recovering data when a computer crashes. Also, he is more than competent repairing PCs or Macs. His prices are fair and he guarantees his work! You couldn’t ask for a better guy to work on your computer.”
Thanks for checking in Deryk. No issues with either computer. Thanks again for fixing both computers – no doubt that I will always come to you for any computer problems.
I love you!!!! My computer is so nice to use, because of the way you fixed it up. Just fixing it was awesome to me....I was so stressed!! Knowing you are there has given me a good feeling!!!
Thank you so much! Computer is Great now *:) happy
In Gratitude, Carol Lee
“Great personalized service and very quick turn around”
Deryck really knows his stuff. I am glad to have my own personal geek whenever I have computer issues. I am completely satisfied with his professionalism, his computer knowledge and his work ethic.
Always a great experience with customer satisfactions with Deryck and his Team at Megabite!
Excellent experience all around and a computer that’s functioning properly.
I couldn’t believe how much better and faster my Macbook operates with the new hard drive. It’s like a new machine. Every problem or concern has been cleared up. Thanks for your expertise and professionalism. I will definitely recommend Megabite to my friends and acquaintances.
A little kindness makes such a difference in a day.…
Your thoughtfulness certainly made a difference in mine.
Deryck words really can’t express my gratitude!
My children lives in pictures were on that computer and I don’t know what I would have done if you hadn’t gone above and beyond what you had to, to fix this for me.
Thank you so very much!
Very knowledgeable and efficient people at Megabite. We have had nothing but the best of experiences with them. Finally, a company you can really trust with you PC or Mac needs and a variety of other services.
Caters to the technologically challenged.
Popped in to have my MacBook Air laptop looked at. It’s been running slow. Got immediate attention fromTHE owner. Great guy. Smart business man. Personable and genuine. Very pleased with my experience. Will come back again. Highly recommend you do too. Thanks, Deryck!
They really know their stuff. My computer had a horrible virus and they fought it off! Thanks guys!!
“Megabite is the place to take your computer in Fernandina if you're having problems!!”
“Thanks guys. Glad your there for the rest of us that don't have a clue. Chris”
My MacBook had a water damage and could not boost anymore. When I tried to turn it on, it was completely dead, no power, no light, and no sound. I called several computer repair shops in Fernandina Beach. And I was told Megabite would be the shop to fix it. I took my MacBook to Megabite. Boy, Deryck is good. He first evaluated my MacBook and told me what kind of damage the water had gotten into. After knowing the damage, I decided to recover the data from the damaged computer. Deryck again demonstrated his excellent knowledge in MacBook. He was able to recover all the data from my damaged MacBook with such a low and reasonable cost. I am so glad we have a computer genius local in Fernandina Beach. Deryck is good, skillful and fair. I will certainly come back to him for any of my computer problems. I would highly recommend him and his Megabite to anyone who have a need of computer repair or data recovery.